Guest FAQs

Why architectural vacation rentals?

At PlansMatter, when we travel we search for places to stay that are well designed and authentic. Places that will elevate our experience beyond keeping us warm and dry. Places that have architectural intention and a story to tell. Our mission is to make these places easily available for others to experience on their own.

What distinguishes the PlansMatter property collection?

Our focus is solely on modern vacation homes designed by world-class architects. Each PlansMatter listing is selected by us, creating a high quality and consistent guest experience. By booking your vacation through PlansMatter, you become part of our mission to promote the value of design and preserve significant architecture.

What is the difference between a “PlansMatter Property” and a “Linked Property”?

A PlansMatter Property is a listing whose booking process is managed by PlansMatter. When you click the “check availability” button, you remain within PlansMatter’s website. A Linked Property is a listing whose booking process is managed by another party (it could be the owner, airbnb, etc.). When you click the “check availability” button for a Linked Property, after notification, you are taken to a another party’s website to complete the booking process.

How do I find an available property?

To check availability and prices of any property, just click on the Check Availability button on the property page. When the property is a PlansMatter Property, you will immediately see a calendar showing potential dates for your stay. Some of the properties listed are Linked Properties, with the booking process managed outside of plansmatter.com, in which case you will be able to click a button taking you to the host’s website for availability and booking information.

How do I book with PlansMatter?

When you make a booking inquiry for a PlansMatter Property, we will reply within 24 hours — almost always much quicker — to confirm whether your booking inquiry is available. Your credit card will be authorized at the time of your booking inquiry, but will not be charged until your reservation is confirmed. Upon confirmation you will receive an email from PlansMatter with your booking confirmation number, receipt, copy of the Guest Rental Agreement, and detailed information for your stay.

If you are booking a Linked Property, details will vary according to the owner’s system.

How can I pay and when am I charged?

For PlansMatter Properties, prices are based on nightly rates, although many properties offer a discounted weekly rate. There are no security deposits. A one-time cleaning fee and applicable taxes are added to the total price at checkout. Payment via debit or credit card will be authorized when you make your booking inquiry and your card will be charged in full when you receive your booking confirmation.

If you are booking a Linked Property, details will vary according to the owner’s system.

How does check-in work?

Each PlansMatter Property has it’s own check-in procedure — many times this is handled via a lockbox or having a trusted neighbor meet you. When PlansMatter confirms your reservation you will be given specific instructions for the check-in and check-out process.

If you are booking a Linked Property, details will vary according to the owner’s system.

Refunds and Cancellations

At PlansMatter Properties, if you book more than fourteen days before the start of your stay, you can cancel your booking within 24 hours of making it — no questions asked and your credit card will not be charged. Otherwise, a 60 day notice is required for cancellation without penalty. Cancellations or changes that result in a shortened stay, or that are made less than 60 days prior to your arrival date, will cause forfeiture of the full payment.

If you are booking a Linked Property, details will vary according to the owner’s policies.

Are the properties available for photography or film shoots?

Some are and some aren’t. If you are interested in reserving a property for commercial use, please include this request while making your booking inquiry or contact us ahead of time.

What services to you provide to guests?

For PlansMatter Properties the short answer is: all the important things to make your stay above and beyond your expectations. You’ll always find the place clean and tidy, with fresh, high quality linens and towels. We’ve asked each host what makes their award-winning, architect-designed property special and what makes their local area interesting. With their help, we’ve gathered the inside scoop on design details, local activities and establishments, hidden gems and out of the way landmarks so you can experience the property and surroundings as the host and architect would. PlansMatters is happy to advise you on making special arrangements for your stay at any one of our properties — we are always just a phone call or email away.

If you are booking a Linked Property, details will vary.

Host FAQs

What distinguishes PlansMatter from other vacation rental sites?

  • Our focus is solely on modern vacation homes designed by world-class architects.

  • Each PlansMatter listing is selected by us, creating a high quality and consistent guest experience.

  • Our mission includes promoting the value of design and preserving significant architecture.

Why would I want to be linked to PlansMatter?

  • Be part of a network dedicated to raising awareness of the value of architects and architecture.

  • Be in good company. We are only pursuing properties of the very highest design quality.

  • Your property will be shown in a clean, beautiful format, among a collection of world-class properties to design driven guests.

  • Increased web exposure to architecture and design driven guests.

Can I list my property solely on PlansMatter? Can PlansMatter manage the entire rental process?

Yes, of course! We offer a fee based option to have PlansMatter manage the entire rental set up and the ongoing process. No fees are charged up front. Once booked, we retain a percentage of the rental amount paid by the guest.

Can I list my property on other websites in addition to PlansMatter?

Yes, of course! It’s your property and we want to work with you however you see fit.

Is there a contract? What if I want to remove my property from PlansMatter?

There is no listing contract for a Linked Property, and you can remove your listing from PlansMatter at any time. That said, our goal is to be so useful to you and your guests that you will never want to!
For a PlansMatter Property, there is a contract that allows PlansMatter to represent the owner during the booking process, but the owner can end the arrangement with a thirty day written notice. Again, our goal is to be so useful to you and your guests that you want to continue as a PlansMatter Property forever!

What legal and regulatory issues should I consider before hosting?

Regulations commonly vary by city, county, state and country. For PlansMatter Properties (our fee based service) we can help you research the requirements in your area, and will consider the following:

  • Zoning codes, building codes and fire safety
  • Licenses + inspections
  • Health regulations, including septic and water quality

Most of the busy work happens with the initial setup, and we can help you with that. Ongoing compliance is up to you.

What about taxes?

In many US counties, short-term rentals (less than 30 days) may be subject to lodging and sales taxes. These taxes can be applied at the time of booking.

For PlansMatter Properties we can help you research the tax requirements in your area, and with the initial setup. Compliance (again, mostly tax payments) is up to you. By accepting our Owner Agreement for Services and activating a listing, you certify that you will follow your local laws and regulations.

Please consult your accountant for tax questions related to income associated with your short-term cabin rental. Every situation is unique.

What about insurance?

Short-term rentals are often considered a “commercial” use of property and require specific insurance. As short-term rentals become increasingly common, more insurance options are available. As an example, find out about policies offered by Proper Insurance and underwritten by Lloyd’s of London here: www.proper.insure For further guidance on short-term rental insurance, please contact your insurance agent.

For further guidance on short-term rental insurance, please contact your insurance agent.

How do I get started with PlansMatter? What do I need to do?

PHASE I: Hello! Is this a good fit?

  • Chat on the phone to learn more about each other
  • Review detailed FAQs document that we will send you

PHASE II: This feels right - let’s work out the details.

  • For a Linked Property, skip to the next step. For a PlansMatter Property, review Owner Agreement for Services and Guest Rental Agreement (only PlansMatter will be managing the booking process).
  • PlansMatter creates draft listing
  • Review draft listing, give feedback and provide any missing information

PHASE III: Time to finalize this!

  • PlansMatter makes any necessary listing revisions
  • We go live!